Effective date: September 18, 2024
Welcome to cliffhangerAi, a brand of 1662980 Ontario Limited (“us”, “we”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:
- Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your orders.
- To manage user accounts.
- To respond to user inquiries/offer support to users.
- To send you marketing and promotional communications.
Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
Google User Data Retention and Deletion Policy
As part of using our services, we may request access to your Google user data. Below are the details regarding how we handle your Google data:
- Data Collection:
Our app collects Google user data such as your email address and calendar availability, which is used to personalize your experience and enable specific app functionalities. - Data Retention:
We do not retain your calendar availability beyond each booking request. We retain your Google email address for as long as necessary to provide the requested services, or until you request its deletion. If you disconnect your Google account, we will retain the data for a 30-day period before permanently deleting it from our systems. - Data Deletion:
You have the right to request the deletion of your Google user data at any time. Upon receiving your request, we will delete your data from our systems within 14 business days. To initiate a deletion request, please contact us at [email protected]. - Third-Party Sharing:
We do not share your Google user data with third parties. - User Consent:
By connecting your Google account to our app, you consent to the collection, use, and retention of your data as described in this policy. You may revoke your consent at any time by disconnecting your Google account. - Revoking Access:
You can revoke our app’s access to your Google account at any time by visiting your Google account settings. To do so, go to Google’s Security page, select ‘Manage Third-party access,’ and revoke permissions for our app.
Contact Us
If you have questions or comments about this policy, you may email us at [email protected].