To lead text based customer communication by offering intuitive Ai solutions that enable businesses to scale effortlessly, enhance customer experiences, and drive growth.
Our Story
cliffhangerAi was founded in Toronto with a bold vision to transform customer service by using Ai technology to drive down costs and improve CX.
Leveraging large solution provider technologies such as Apple, OpenAI, Twilio and Google, the company developed a scalable platform that integrates seamlessly with text-based channels like SMS, WhatsApp, and Facebook Messenger, reducing the cost of a dedicated 24/7 assistant by over 99%.
Why cliffhangerAi exists
At its core, cliffhangerAi exists to help businesses communicate with their customers through text, and scale these interactions with Ai.
Texting provides a direct trusted connection by allowing business owners to interact with their customers via the customer’s own phone numbers, WhatsApp or Facebook Messenger accounts—channels where each party knows exactly who they’re communicating with.
Unlike web chats or phone calls that are anonymous, text-based communication builds trust and personal connection while offering the convenience of a persistent message history that business owners and our Ai Assistants leverage to provide a better customer experience.
Who cliffhangerAi services
Businesses seeking to improve customer service operations through scalable, cost-effective Ai solutions across text-based communication platforms.
